Team Performance Turnaround
Bootcamp for contact centre
leaders and managers

Team Performance Turnaround Bootcamp - Team Performance Turnaround Bootcamp

Give us 6 weeks and we will teach your leaders how to dramatically increase ROI from your team members.

The Team Turnaround is a 6 weeks sprint that equips contact center managers with a step by step gameplan to dramatically enhance performance and results of their teams.

The Team Performance Turnaround Bootcamp is a six weeks sprint

As a result of this programme, you‘ll see:

  • Increased KPI performance
  • Increased employee engagement
  • Increased quality scores
  • Increased NPS scores
  • Reduced attrition
  • Confident and organised leaders who know how to drive results

Accessible to leaders across Europe we combine

live virtual classes and discussions tailored to all learning styles
personalised feedback and coaching
week by week support and accountability

Week One


Week Two


Week Three

Follow Up

Week Four


Week Five


Week Six


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Team Performance Turnaround Bootcamp

At the end of the six weeks your leaders will understand, have practiced and received personalised feedback and coaching resulting in an increased team performance and employee engagement.

  • data driven leadership
  • in the moment coaching
  • structured approach to team management
  • time management and strategic planning

Team Performance Turnaround Bootcamp


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